Frequently asked questions - FAQ
E-shop (6)
7. Do you need a advice?
Posted: bře 20, 2020pomocí admin in E-shop
For questions about the particular product from our e-shop, you can use the form which is accessible after logging in the description of each product.
If you have any questions, problems or comments, please contact us.
5. How to find out ring size?
Posted: led 24, 2020pomocí admin in E-shop
To Most Accurate measure the size of the ring, is of course with jeweler rings. If you do not get a chance to measure your finger with the jeweler rings, you have a second, relatively exact method - to measure diameter of the-another ring that you wear. Put the ring on a table and measure the dimension from one to the other inner edge. We get for example 18mm, which is according to the third column in the table size number 8. The measured data can also be multiplied by 18 mm x 3.14 and you will get the circuit - in the our case 56.5 mm, therefore, size 8 Usually the + / - one size does not matter. The finger is equally during the day slightly extends (especially in the summer time).
Size chart of Rings
| USA size | Czech size | Inner diameter in the mm |
| 4 | 47 | 14,7 - 14,90 |
| 5 | 49-50 | 15,50 - 15,80 |
| 6 | 51-53 | 16,15 -16,90 |
| 7 | 54-55 | 17,13 - 17,65 |
| 8 | 56-58 | 17,80 - 18,64 |
| 9 | 59-60 | 18,65 - 19,10 |
| 10 | 61-62 | 19,26 - 19,85 |
| 11 | 64 | 20,20 - 20,68 |
| 12 | 66-67 | 20,95 - 21,49 |
4. How should I care about steel?
Posted: pro 27, 2019pomocí admin in E-shop
Steel is a very hard material that does not require special maintenance or cleaning difficult, but of course not endure everything. As regards self Steel, without glued stones, etc., will be your sole concern to prevent scratching the surface. The exception however is when it comes with glued rhinestones, pearls, glass, etc. These jewelry never Do not soak in warm water! Production of these jewelry is mostly done by gluing stones to metal and they may be loosen, thus avoid contact with hot water, steam, creams, perfumes, hair sprays and other chemicals.
Plated Jewelry:
We recommend plated jewelry take off not only before bedtime, but also before any physical exertion, as damage to the colored surface can also occur due to aggressive sweat. Plated jewelry does not belong to the water in which salt, chlorine, etc. For jewelry with color-plating also is not good long-term exposure to direct sunlight.
In order to prolong the life of the plated jewelry to the maximum, it is advisable to put on the jewelry only in the last step and after returning home, to store it first.
3. All products are made from stainless steel 316L?
Posted: pro 27, 2019pomocí admin in E-shop
All steel products are made from Stainless Steel material and precise identification of steel is always indicated with each product. Surgical steel (316L designation) is very hard and difficult workable material especially for small demanding components, small springs, etc., therefore You will also find in the shop stainless steel labeled as 304. Stainless steel 304 is also very high quality material which is on the look from the Steel 316L not differ and will guarantee you a long life without any change in appearance.
Kinds and composition of the used stainless steels is shown in the following table:
2. Stock and delivery time
Posted: pro 27, 2019pomocí admin in E-shop
For each product is shown availability and the stocks. We usually have all items in stock (excluding items for production), with fast delivery times.
Orders are usually sent within 48 hours from paid/received order, but in case of another request for delivery, we will try to satisfy your needs.
For more information about shipment and payment You can find the shipping information here.
1. For who is eShop for?
Posted: pro 21, 2019pomocí admin in E-shop
E-shop is for all lovers of stainless steel jewelry and creative people from all over the world.
We are the wholesale and retail e-shop, therefore are welcome everyone as the end customers as well as retailers and jewelry manufacturers.
Wholesale - Productions (1)
6. Production and Wholesale
Posted: led 24, 2020pomocí admin in Wholesale - Productions
If you are interested in the production jewelry or components, send us a picture with exact measurements, then we can send you offer calculation. The MOQ depends on the product, but it is usually from 100-20.000PCS from one kind, color or size.
For more information about the production or wholesale registration, please visit page Wholesale.
Loyalty - Afilliate programs (2)
21. Is the reward limited in time? How to generate the promo code?
Posted: dub 24, 2020pomocí Dana K in Loyalty - Afilliate programs
Dobrý den,
své odměny máte možnost spravovat přímo ze svého zákaznického účtu a s ohledem na platnost kupónu si vygenerovat jen část svého kreditu.
Po přihlášení do svého účtu kliknete na "MÉ ODMĚNY":
Zobrazí se Vám stránka s přehledem (nástěnka) a poté kliknete na záložku "Převody".
Zde si vygenerujete slevový promo kód v libovolné výši, který máte možnost uplatnit do 30 dnů.
Kód poté vložíte při objednání v pravém sloupci:
Vygenerování promo kódu je dále možné jednodušším způsobem, přímo ze spodní části Vašeho košíku, kliknutím na "Převést nyní":
11. Partnerské programy - Popis
Posted: bře 20, 2020pomocí admin in Loyalty - Afilliate programs
Na našem eshopu máte možnost se zapojit do partnerského programu.
Momentálně jsou dostupné tři varianty spolupráce.
 | Věrnostní Program |
 | Partnerský Program |
 | Affiliate Program |
Více informací a popis jednotlivých programů naleznete na naší stránce: Provizní systém – Marketing